One Mad Cow Art
Last updated: 20 October 2026
1. Introduction
Welcome to One Mad Cow Art.
We respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase our artwork and products, contact us or subscribe to our marketing communications.
Our website is operated from Australia and welcomes customers from Australia and overseas.
2. Information We Collect
Depending on how you interact with our website, we may collect:
- Your name, email address and telephone number.
- Billing and delivery addresses.
- Details of products you purchase and your order history.
- Payment confirmation and transaction information.
- Information you provide when contacting us.
- Your newsletter subscription preferences.
- Technical information such as IP address, browser type and website activity, where collected through cookies or similar technologies.
We only seek information reasonably necessary to operate our business and provide our services.
3. How We Use Your Information
We may use your personal information to:
- Process and fulfil orders.
- Arrange shipping and delivery within Australia and internationally.
- Respond to enquiries and provide customer support.
- Maintain business and transaction records.
- Process refunds and resolve order issues.
- Send newsletters, artwork announcements and promotional offers where you have subscribed or otherwise lawfully agreed to receive them.
- Maintain website security and improve website functionality.
- Meet applicable legal and regulatory obligations.
4. Payments
One Mad Cow Art accepts payment by cash, PayPal and direct bank transfer, subject to the payment options available for your order.
When paying through PayPal, payment information is handled through PayPal’s services and is subject to its own privacy practices.
For direct bank transfers, we may receive payment references and transaction confirmation information.
Cash payments may be recorded in our business records.
We do not ask customers to provide PayPal passwords or full payment card details directly to us.
5. Orders and Deliveries
We use WordPress and WooCommerce to operate our online store.
When you place an order, we collect the information necessary to process your purchase, communicate with you and arrange delivery.
We may share relevant delivery information with postal services, couriers and other providers involved in fulfilling your order, including international delivery providers where applicable.
6. Email Marketing
Customers and website visitors may choose to subscribe to One Mad Cow Art newsletters and promotional communications.
We use Mailchimp to help manage our email marketing.
Our emails may include new artwork releases, product announcements, promotions and business updates.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting us.
We do not sell our customer mailing lists.
7. Cookies and Website Technology
Our website may use cookies and similar technologies to support essential website functions, including shopping carts, checkout processes, security and remembering customer preferences.
Other cookies or tracking technologies may be used where enabled on our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where legally required, we will obtain consent before using non-essential cookies or tracking technologies.
8. Sharing Personal Information
We may share personal information with trusted service providers where reasonably necessary to operate our business, including:
- WooCommerce and website hosting providers.
- PayPal and relevant payment service providers.
- Mailchimp for email marketing.
- Postal and courier services.
- Professional advisers or authorities where required by law.
Some service providers may process or store information outside Australia.
We do not sell personal information to third parties.
9. Storage and Security
We take reasonable steps to protect personal information against unauthorised access, misuse, loss, modification and disclosure.
Information may be stored through our website, email systems, business records and service providers.
No internet-based system can be guaranteed completely secure.
10. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for business operations, customer service, legal obligations, accounting and recordkeeping.
When information is no longer required, we take reasonable steps to securely delete or de-identify it, where appropriate.
11. Your Privacy Rights
You may contact us to request access to personal information we hold about you, ask for corrections, or request deletion where applicable.
Depending on your location and applicable privacy laws, you may have additional rights, including rights to object to certain processing, withdraw consent or request information about how your data is used.
We will consider requests in accordance with applicable laws and any legal recordkeeping obligations.
If you have a privacy concern, please contact us so we can investigate and respond.
12. International Customers
One Mad Cow Art welcomes international customers.
Personal information may be transferred or processed in Australia or other countries where our service providers operate.
Where international privacy laws apply to our activities, we will take appropriate steps to meet our obligations under those laws.
13. Children’s Privacy
Our website is intended for general audiences and is not directed specifically at children.
We do not knowingly collect personal information from children in circumstances where doing so would be unlawful.
If you believe a child has provided personal information inappropriately, please contact us.
14. Third-Party Websites
Our website may contain links to external websites or services.
We are not responsible for the privacy practices of third-party websites and encourage visitors to review their privacy policies.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business, website operations or applicable laws.
The latest version will be published on our website with an updated revision date.
16. Contact Us
For questions, concerns or requests relating to this Privacy Policy, please contact:
One Mad Cow Art
PO Box 78
Broome WA 6725
Australia
Email: [Insert your business contact email address]